Denied or cut off
A denial isn't the end of your claim.
Insurers deny claims for reasons that can be answered: a late report, a gap in treatment, a doctor's note that never says "work." The letter names the reason and a deadline to respond.
Bring us the letter the day it arrives. The deadline is the part that cannot be moved.
We help when
The claim was denied from the start
Benefits stopped or were cut
The insurer won't approve treatment
How we answer a denial
- 01
Read the reason
We find the exact reason and the date the clock started.
- 02
Fill the gap
We gather the records, notes and statements the insurer says it didn't have.
- 03
Ask for a hearing
If the insurer still says no, we ask a judge to decide, and prepare you for it.
Questions we hear about this
How long do I have to answer a denial?
The deadline is short, and it is printed on the letter or notice. Count from the day you received it, and call us right away.
What happens at a hearing?
A judge or hearing officer listens to you, the insurer and the doctors' reports, then decides. We prepare you and speak for you.
Can I still see a doctor while I appeal?
Often yes, though who pays can be argued. Tell us before you book, and keep every bill.
Holding a letter you do not understand?
Send us a photo of it. We will read it and tell you what the deadline is.
Please don't send confidential details through the form.